Mon–Fri 8:00am–7:00pm, Sat 8:00am–5:00pm

Order a service

No account needed. Tell us what you need, attach your documents and we'll send your price, payment link and updates by SMS.

1 Choose your service

How “NTSA / TIMS service assistance” works
  1. Order and describe what you need (licence renewal, transfer, records…).
  2. We send a quotation; approve and pay to start.
  3. We submit the application on eCitizen/NTSA; official fees are paid on the portal.
  4. We notify you of the outcome and any visit you need to make.

2 Instructions & documents

Up to 10 files, 15 MB each (PDF, Word, Excel, images…). Never upload passwords.

3 Your contact details

Enter your name exactly as it appears on your M-Pesa or bank payment message (e.g. JOHN KAMAU). We use it to match your payment to your order automatically.
Someone else is paying for you?
Your job link, payment request, updates and collection code are sent to this number. Already have an account? Log in (optional).
Estimated amount
KES 0.00
Confirmed on your job page. Official government fees are shown separately.

What happens next

  1. You get a job reference and a private job link by SMS.
  2. Priced services can be paid at once; others get a quotation first.
  3. Pay by M-Pesa or bank — work starts when payment is confirmed.
  4. We send your collection code and estimated completion time.
  5. We notify you when it's ready. Collect with your reference + code, or download digital files.